Get help fast.
We support elephtv.store orders, payment, code delivery, redemption guidance and renewals. Hosted app and content issues go to the official platform team.
The assistant can check your order, resend your code, and walk you through setup.
Choose the team that handles your issue
Orders and activation codes
ElephTV South Africa is an independent activation-code reseller. We help with elephtv.store orders, payments, code delivery, redemption guidance and renewals. We can only manage, investigate or renew purchases made through elephtv.store.
Buying inside the streaming app is not advised
Codes and subscriptions sold inside the streaming app come from a different company, not ElephTV South Africa. We are an independent reseller: when you buy through elephtv.store, we support you with your code, its delivery and activation.
For channels, movies, series or other content problems, email elephtvofficial@outlook.com (the address shown in the app) — they support content.
App, channels and content
For channels, buffering, streams, movies, series, EPG/TV guide or hosted-content availability, contact the official ElephTV app/content support team at elephtvofficial@outlook.com.
elephtvofficial@outlook.comPick how you'd like to reach us
Human agent
The assistant hands you to a human on WhatsApp if it can't solve it — replies during Mon-Sat, 08:00-20:00 SAST.
sales@elephtv.store
ComposeEnquiries & reseller support
What to expect
- • You'll get an email confirmation with a reference number.
- • Our team replies during Mon-Sat, 08:00-20:00 SAST — usually within a few hours.
- • Reseller queries are routed to a dedicated partner agent.
- • Need it urgently? WhatsApp is the fastest channel.
Sell ElephTV in your shop?
Tick"Reseller support"in the form and tell us your weekly volume — we'll come back with margins, a dashboard login and stock terms within one business day.
- Fast deliveryCode by WhatsApp or email
- Secure paymentsCard & QR
- Multi-deviceTV, box, stick & phone
- WhatsApp supportWhatsApp support
Pick your plan
Free trial may be available in the app · duration may vary.